SHIPPING
FREE STANDARD AUSTRALIA DOMESTIC SHIPPING FOR ORDERS OVER $129 AUD
Shipping Destinations
We ship worldwide!
Processing Times
All orders are processed and packed within 3 days of placement, excluding weekends and public holidays. However, if you purchase item/s with PayPal e-check, items will not be sent until payment has been cleared.
Australian Shipping
For Australia domestic purchases, we charge a flat rate of $9.95 for all orders under $129. We use Australia Post as our carrier and parcels will take approximately 1- 5 business days depending on your location. For express shipping, we charge a flat rate of $14.95 regardless of the amount spent which takes approximately 1- 2 days. Please note that the delivery may take longer to Western Australia and to certain rural areas.
Free Shipping
Free shipping is applicable to orders that total $129 AUD or more, excluding the cost of shipping and are being delivered to an Australian address. Free shipping is automatically applied to these orders during the checkout process and is shipped using Australia Post.
International Shipping
New Zealand customers can choose Australia post with a fee of $20 which approximately takes 3-5 business days or DHL a fee of $30 AUD which takes approximately 1-2 business days.
US customers will be charged approximately $20 AUD with Australia post and takes 5-9 business days, or DHL which costs approximately $45 AUD and takes 7-10 business days.
With other international orders, the customer can choose between Australia post or DHL. Depending on the location the cost for shipping will vary. There are delayed deliveries for some of our overseas customers who are impacted by government lockdowns or limited flights which are out of our control.
All customer are responsible for custom fees
INTERNATIONAL CUSTOM FEES AND TAXES
All taxes and custom charges customers are responsible for and are not included in the cost of shipping charges. Taxes and custom charges including VAT vary depending on the Country. If you are concerned we recommend contacting your local customs office if you are unsure of taxes and custom fees. Little Jc Boutique is not responsible for any additional taxes and custom charges that are requested during the shipment of your order.
All prices listed on Little JC Boutique are in Australian dollars (AUD) and include GST. Any customs fees are the customers responsibility.
Additional Shipping
Upon placing your order an automated confirmation email will be sent to you with your order number. A subsequent email detailing your tracking number will be sent once the goods are dispatched.
If the goods are being delivered to your home, please ensure someone is at home who can sign for the delivery. We recommend your work or any other suitable daytime address to ensure someone is available to accept your order.
PO BOX delivery addresses are welcome.
If no one is present to accept delivery, your order will be taken back to the local post office and a notification card will be left. Please make sure you collect your purchase within 4-5 business days, after this time they will be returned to us and will have to be re-ordered.
Once we have dispatched your order, we no longer have control of your packages and therefore are NOT responsible for lost or stolen packages or packages delayed by the services of Australia Post.
TRACKING YOUR ORDER
AUSTRALIA POST: www.auspost.com.au/track
DHL EXPRESS: https://www.dhl.com/au-en/home/tracking.html
If you have any questions regarding your shipping please contact us by email info@littlejc.com.au