FREE EXPRESS DOMESTIC SHIPPING
On orders over $60
Order before midday and your purchase will be dispatched the next day. We use Australia Post eParcel Express and it will take approximately 1-3 working days depending on your location. Please note that the delivery may take longer to Western Australia and to certain rural areas.
Upon placing your order an automated confirmation email will be sent to you confirming receipt of your order. A subsequent email detailing your tracking number will be sent once the goods are dispatched.
If the goods are being delivered to your home, please ensure someone is at home who can sign for the delivery. We recommend your work or any other suitable daytime address to ensure someone is available to accept your order.
PO BOX delivery addresses are welcome.
If no one is present to accept delivery, your purchase will be taken back to the local post office and a notification card will be left. Please make sure you collect your purchase within 4-5 business days, after this time they will be returned to us and will have to be re-ordered.
We are NOT responsible for lost or stolen packages or packages delayed by the services of Australia Post.
If you have any questions regarding your shipping please Contact Us.
At Little JC Boutique, we want you to be completely satisfied with your purchase; however we understand some items are not always suitable. Our returns policy has been designed to make dealing with Little JC Online Boutique as easy as possible.
We accept exchange by mail within 14 days of receipt. Please provide your proof of purchase and ensure the original labeling is still attached and items are returned in original condition - unworn, unwashed, with all tags still attached. We’re happy to accept returns for an exchange or store credit.
If you need to exchange your purchase for another size please fill in the appropriate fields in the Returns Form. Customers will be responsible for shipping and handling charges for any returns. We recommend sending return parcels via registered post as we are not liable if your return is not received. We will send the new size back to you with no additional charges after we have received your purchase back. However due to the popularity of our range we cannot guarantee that we will have a different size in stock to exchange. For this reason any returns will automatically be issued as a store credit. You will received an email with details of the store credit. Store credit can ONLY be used online and not instore.
If you were shipped the wrong order or the goods are faulty, please contact us within 14 days of receipt and we will send you an instruction email on returns without extra shipping cost on customers. Please also fill in the appropriate fields in the Returns Form in the case of a manufacturing fault to let us know if you are happy with a replacement, a repair, or a refund.
We charge a flat rate of $15.00 for all international orders and we use Australia Post Pack & Track International.
Pack & Track Internationl has a 7-14 business day delivery time, but can be faster depending on your location.
All prices on the Little JC website are in Australian Dollars ($AUD) and include GST.
The customer will be responsible for any customs or import charges.
Free return delivery is not available for international customers.
All returned goods are subject to inspection. Little JC reserves the right to reject a return if we conclude it is not in a new condition. In this unlikely event we will notify you by email and return the goods back to you. Any shipping costs are the responsibility of the customer and cannot be refunded unless the goods are faulty. We do not accept any returns for exchange or refund on sale items unless the goods are faulty.
Any refunds will be made in the same way as you originally paid and will be processed back to the original card holder details. You will be informed via the registered email address when this transaction is completed. You should receive your refund in 3-5 business days when we have received your purchase back. No online returns or exchanges are offered at any one of our physical stores.
Returns can be sent to the below address and must include your original invoice:
Little JC Online Returns
Shop2/365 Logan Road,
Greenslopes, QLD 4120